Shipping Policy
At Addlife, we strive to ensure that your orders are delivered safely and on time. We offer shipping services across India and selected international locations.
1. Shipping & Delivery
Processing Time :
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Domestic Orders: Estimated delivery within 3-7 business days.
- International Orders: Estimated delivery within 7-14 business days, depending on the destination and customs processing.
Shipping Charges :
- Standard Shipping: Free for orders above ₹999. Orders below ₹999 will incur a flat shipping fee.
- Express Shipping : Available at an additional cost, calculated at checkout.
2. Order Tracking
- Once your order is shipped, you will receive an email/SMS with the tracking details.
- You can track your order through our website or the courier service provider’s portal.
3. Delivery Issues
- If your order is delayed beyond the estimated delivery time, please contact our support team.
- In case of an incorrect shipping address or failed delivery attempt, additional charges may apply for re-shipment.
4. Damaged, Lost, or Missing Orders
- If you receive a damaged package, please report it within 48 hours of delivery with photos.
- If your order is lost in transit, we will initiate an investigation and provide a replacement or refund.
5. International Shipping
- Import duties, taxes, and customs fees (if applicable) are the responsibility of the customer.
- Delivery times may vary due to customs clearance processes.
6. Contact Us
For any shipping-related queries, please contact us at:
📧 Email: ao.addlife@gmail.com
📞 Phone: +91-7659008881